Importance of Property Management System in the Hospitality Industry

Managing a property takes a lot more than you think it does! A Property Management System plays a very important role in keeping the hotels running with ease and comfort. It is vital for all the daily chores of a hotel business. Finding the right hotel PMS is an essential task of a hotelier to make sure all tasks are completed with greater efficiency and accuracy.

The more properties you have, the harder it becomes to manage them. That’s where a property management system can help you out. Careless management of multiple properties can lead to double bookings, difficulties in property maintenance, and issues with tenant searches. The adoption of property management systems is fuelled by changes in consumer behavior and preferences, and the need for more efficient consumer assistance and issue handling.  

Your property management system is and should be, well equipped to handle the entire guest journey – from the minute they start searching for a room on a website to the moment they check out from their room. A hotel PMS has become indispensable in the current scenario to be efficient with the property management work.

Why every hotel needs a PMS and the benefits they can derive?

Guest Reservations

The most important benefit of a PMS is that it helps hotels to seamlessly manage guest reservations. An ideal PMS should allow a hotel to centralize all guest bookings in one place whether they are coming from third party channels. When all the reservations are reflected in one place, it becomes easier for them hotel staff to have access to up-to-date inventory information. It gives clarity to hotel employees to know which rooms are reserved and when, so they can manage operations accordingly.

Revenue Management

Property management systems also helps hotels to manage revenue effectively.  It helps hoteliers to assess the performance of the property, using key performance indicators like ADR (average daily rate),RevPAR (revenue per available room) and GOPPAR (gross operating profit per available room). A good PMS also offers rate plan management where hotels can quickly create room type-rate plan combinations, which assists hoteliers to easily respond to changes in demand. These change in demand may occur due to seasonality, local events, and various other factors.

Front-desk Operations

A front-office module allows a front-desk manager to view and update room reservation status, manage guest check-ins, and process payments. Some property management systems offer integration into check-in kiosks or allow checking in or out via QR code. This module connects reservation, housekeeping, spa, activities, and guest relations management modules in a single environment.

Digital Check-In

With social distancing becoming the norm, digital or contactless check-in is a preference for many guests nowadays. The contactless technology allows guests to arrive, and then check-in using the mobile app on their phone, or by using a self-service check-in machine. The PMS can sync automatically, keeping check-in and occupancy information updated.

Guest Data Management

It is critical for hotels to collect and organize guest data to keep in touch with current and past customers during and after check-out. A CRM integrated with PMS can help the front desk and reservation team to collect all guest information from these sources, store guest data and have a database in an accessible format.  Advanced PMS also enables hotels to manage guest loyalty programs effectively.

Nodal Direct is a Saas platform, offering the best CMS and PMS for hotel websites and travel companies. It is a one stop solution that lets property owners and travel businesses maximize their direct online bookings and revenue generation.

Our solutions are all based on one simple metric. ROI i.e. Return on Investment. Our products are being used by clients across categories and all continents! Easy to use backend and a guest web-app to sell your products & services directly to guests, Nodal PMS is at the top of its game.

Our PMS software is usable across all Travel Sector Businesses. Hotel, Bnb, Vacation Rental, Real Estate, Tours & Travel Companies can use the Nodal Direct Website Platform & PMS. Apart from all this, Nodal PMS offers its users a list of benefits that helps them stay ahead in the business:

 

·     Lesser Time Spent On Administrative Task and Lesser Paperwork

·     Bigger Online Presence

·     Flexible Rate Management

·     Increasing The Number of Bookings

·     Manage your business seamlessly with the Nodal PMS (free for single unit properties).

·     Channel management integration.

·     Guest communication tools.

·     CRM and customer data management.

·     Housekeeping management.

·     Maintenance management.

·     Accounting and revenue management.

 

So, get in touch with Nodal PMS, the best Property Management Software, today!